Kontaktinformationen

Contact Information - KälteProfi

Contact Information

Last Updated: 2026-06-01

Get in Touch

Thank you for your interest in KälteProfi. We're here to help and answer any questions you may have. There are several ways to contact us:

Customer Support

Email Support

For general inquiries, customer support, and assistance:

Email: KalteProfi@shop.com

Response Time: Within 24 hours

Phone Support

For immediate assistance or urgent matters:

Phone: 021612551344

Hours: Monday-Friday, 9:00 AM - 6:00 PM (Germany Time)

Business Address

Office Location

KälteProfi
Bettrather Straße, 41061 Mönchengladbach, Germany

Order Support

  • For Order Status: Email your order number to KalteProfi@shop.com
  • For Returns: Please see our Refund Policy page for detailed instructions
  • For Shipping Questions: Please see our Shipping Policy page or email us

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Holidays: Hours may vary

All times listed are in Germany time zone.